Policies

Return and Refund Policy

We offer a 14-day return policy. To be eligible for a return, items must be in their original condition—unworn, unused, with tags attached, and in their original packaging. You will also need to provide a receipt or proof of purchase.

Return Process
To initiate a return, you can contact us via email at support@shevov.com or communicate with us through our live chat. Returns should be sent to the address provided by our team. Please note that items sent back without prior return authorization will not be accepted.

For any inquiries regarding returns, feel free to reach out to us via email or live chat.

Damages and Issues
Please inspect your order upon arrival. If you receive a defective or damaged item, or if you receive the wrong item, please contact us immediately so we can resolve the issue.

Exceptions / Non-Returnable Items
Certain items are non-returnable, including intimate apparel, swimwear, and custom products. Sale items and gift cards are also non-returnable.

Exchanges
For a quicker resolution, we recommend returning your current item and placing a new order for the desired product.

Refunds
Once we receive and inspect your return, we will notify you. If approved, your refund will be processed via your original payment method within 10 business days. Please allow additional time for your bank or credit card company to process the refund. If you have not received your refund after 15 business days, please contact us at support@shevov.com.

Privacy Policy

Last updated: September 6, 2024

This Privacy Policy describes how Shevov (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from shevov.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services").

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the revised Privacy Policy on the Site and update the "Last updated" date.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from various sources. The information we collect and use varies depending on your interactions with us.

What Personal Information We Collect

The types of personal information we obtain about you depend on your interactions with our Site and use of our Services.

Information We Collect Directly from You

This may include:

  • Contact details
  • Order information
  • Account information
  • Customer support information

Information We Collect about Your Usage

We may automatically collect certain information about your interaction with the Services ("Usage Data"). This may include device information, browser information, network connection details, IP address, and other interaction data.

Information We Obtain from Third Parties

We may obtain information about you from third parties, including vendors and service providers who collect information on our behalf.

How We Use Your Personal Information

We use your personal information to:

  • Provide products and services
  • Marketing and advertising
  • Security and fraud prevention
  • Communicating with you and service improvement

Cookies

We use Cookies to power and improve our Site and Services. Most browsers accept Cookies by default, but you can choose to remove or reject them. Please note that this might impact your user experience.

How We Disclose Personal Information

We may disclose your personal information to third parties for various reasons, including contract fulfillment, legitimate purposes, and other reasons subject to this Privacy Policy.

Third Party Websites and Links

Our Site may provide links to third-party websites. We are not responsible for the privacy or security of such sites.

Children's Data

Our Services are not intended for children, and we do not knowingly collect personal information about children.

Security and Retention of Your Information

We strive to maintain the security of your information, but we cannot guarantee perfect security.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including access, deletion, correction, portability, and restriction of processing.

Complaints

If you have complaints about how we process your personal information, please contact us.

International Users

We may transfer, store, and process your personal information outside of your country.

Contact

For questions about our privacy practices or this Privacy Policy, please contact us at gbarry9795@gmail.com.

Terms of Service

OVERVIEW

This website is operated by Shevov. Throughout the site, "we", "us", and "our" refer to Shevov. By visiting our site and/or purchasing something from us, you agree to be bound by the following terms and conditions ("Terms of Service").

SECTION 1 - ONLINE STORE TERMS

You represent that you are of the age of majority in your state or province of residence and that you have given us consent to allow any of your minor dependents to use this site.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse Service to anyone for any reason at any time.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

SECTION 5 - PRODUCTS OR SERVICES

We have made every effort to display as accurately as possible the colors and images of our products. We do not guarantee that your computer monitor's display of any color will be accurate.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

You agree to provide current, complete, and accurate purchase and account information.

SECTION 7 - OPTIONAL TOOLS

We may provide you with access to third-party tools over which we have no control.

SECTION 8 - THIRD-PARTY LINKS

We are not responsible for examining or evaluating third-party content or accuracy.

SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

You agree that any comments submitted to us may be used in any medium without restriction.

SECTION 10 - PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS

We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information.

SECTION 12 - PROHIBITED USES

You are prohibited from using the site or its content for any unlawful purpose.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee that the Service will be uninterrupted, timely, secure, or error-free.

SECTION 14 - INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Shevov from any claim made by any third-party due to your breach of these Terms of Service.

SECTION 15 - SEVERABILITY

If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall be severed from these Terms of Service.

SECTION 16 - TERMINATION

These Terms of Service are effective unless and until terminated by either you or us.

SECTION 17 - ENTIRE AGREEMENT

These Terms of Service constitute the entire agreement between you and us and govern your use of the Service.

SECTION 18 - GOVERNING LAW

These Terms of Service are governed by and construed in accordance with the laws of China.

SECTION 19 - CHANGES TO TERMS OF SERVICE

We reserve the right to update, change, or replace any part of these Terms of Service.

SECTION 20 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at gbarry9795@gmail.com.

Shipping Policy

We offer free shipping services to all our customers, utilizing renowned carriers to ensure fast and high-quality delivery. Unless otherwise specified, your product will be delivered directly to your doorstep. For special shipping requirements, please contact us at support@shevov.com.

Contact Information

  • Trade name: Shevov
  • Email: support@shevov.com
  • Physical address: No.30 Youyuan South Road, Qinggang Town, Yuhuan City, Taizhou, 317606 Zhejiang, China